HammerDoAbout the pros
Every pro is verified. Here’s what that actually means.
Not a checkbox — a real look at who’s on the platform before they talk to their first homeowner.
We check the paperwork. We also check the person.
A license tells you someone passed a test, but it doesn’t tell you they’re good at their job, honest about what they know, or going to give you a straight answer. So we don’t stop at the credential.
Every application goes through a real verification process — credentials confirmed, identity checked, background reviewed — and we look at what they’ve actually done, not just what they claim.
The process
Four things. In order.
Their license
01For licensed trades — electricians, plumbers, HVAC techs, general contractors — we verify the license existed and was in good standing. An expired license doesn't automatically disqualify someone. A retired union electrician with 35 years on the job knows more than most active licensees. The expertise matters. The license is one signal, not the only one.
Their experience
02Some trades don't have universal licensing — carpenters, tile setters, painters, and others. For these pros, we review documented experience: certifications, employer history, union membership, project background. What they've actually done, not just what they claim.
Their identity
03Every pro verifies their identity against a government-issued ID, and every profile shows a real name and a real photo. No usernames, no anonymous profiles. A pro whose name and face are attached to their advice is a pro who stands behind it.
Their own words
04Every applicant describes their trade background in their own words, and we read it. Someone who knows their trade writes differently than someone who doesn't — and that's not hard to spot after enough applications.
The badge
One badge. One standard.
Every pro who makes it through review gets a Verified Pro badge. There’s no tiered system, no premium verification level — it means their credentials are real, their identity is confirmed, and their application was reviewed before they talked to their first homeowner.
What you see on every profile: their full name and real photo, their trade specialty, how many sessions they’ve completed, and their satisfaction rate — the percentage of homeowners who gave them a thumbs up.
Dale Whitfield
Master Electrician
Sessions
1,204
Satisfaction
98%
What every profile shows
That last one matters as much as the initial verification. A pro who consistently gives good answers builds a visible track record, and a pro whose ratings slip gets looked at.
Where it ends
We’re not going to oversell this.
Verification confirms a pro’s credentials and background are real. It doesn’t certify their advice is right for your specific situation, and it doesn’t replace an on-site licensed contractor for work that requires a permit or a physical inspection.
HammerDo is remote guidance from someone who’s seen your type of problem before, and sometimes the honest answer is that you need someone in person. When that’s the right call, a good pro will tell you — along with what to expect and what a fair price looks like.
Staying in
Getting in is one thing. Staying in is another.
After every session, both the homeowner and the pro rate the interaction, and those ratings are public. A pro who gives consistently strong answers builds a track record, and a pro who doesn’t gets reviewed. Pros can be removed for conduct violations, credential misrepresentation, or a pattern of poor sessions. The badge means they earned their spot, and keeping it means doing good work.
Ready to talk to someone who’s actually been there?
Book a session with a verified pro who knows your problem because they’ve seen it before — and can tell you what to do about it.